Before discovering HCS Auto Repair in Springdale, I took my vehicles to a talented young Fayetteville mechanic who'd started his own business. This guy's technical ability and depth of professional knowledge were extremely impressive. Unfortunately, I learned over time that he was woefully deficient in the human relations department - to say he was a jerk is putting it politely. I could tell that his personality had a negative effect on his employees. After clearly insinuating on the phone that I'd lied to him (!) I knew I had to make a change. An online search for "import repair" lead me to HCS. What a relief! The level of professionalism and attention to courteous, respectful interaction with their customers from the owner and virtually every single employee I've encountered on three separate occasions is uncommonly fine and absolutely exemplary. At HCS Auto Repair, they "get it" every step of the way. A big thumbs up!